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Richard Moss

# Reply

Bonjour Valerie!

Thanks for the question. In my case the answer is simple - I didn't manually install a driver. I just plugged the scanner in and Windows itself took care of installing an appropriate driver via Windows update. So my suggestion would be to plug the scanner into your laptop via USB and give it a few minutes for the driver to automatically install, at which point you should be good to go.

Alternatively, you could download the 64bit Windows 8.1/8/7/Vista driver package from Canon https://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_100.html?type=drivers&language=en&os=windows%208.1%20(64-bit) and install that directly but given that Windows correctly installed a driver on two different computer systems I've tested I suspect it would automatically work you too in your laptop.

Regards;
Richard Moss