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Richard Moss
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Hello,
Did you try installing that driver then? Perhaps Microsoft have renamed it, but it sounds like it has detected the imaging device so it ought not to hurt to install it.
Regards;
Richard Moss
Steven
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I did indeed install the Canon-Image-3/10/2016 driver and discovered that it provides the ability to scan and save to PDF format - only. No other formats are offered and no additional functionality beyond scanning and saving to PDF. In addition, the driver exposes no interface so I must rely on the hard buttons on the LiDE 210, and all the hard buttons do the same thing: scan and save to PDF. Looks like I'll have to find a third-party app and possibly pay for it, which will be less expensive than replacing the scanner.
Richard Moss
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Hello,
Thanks for the update. I must admit, I didn't notice you were referring to a LiDE 210 in your original comment... I have no experience of this particular model, only the 100 and 220. However, I do find it passing odd that Windows Update detected a driver for your scanner and it still doesn't work as expected. I find it more odd that you can only scan to PDF. Unless there is something different with that particular scanner, the native format is bitmap, at least when used with WIA.
For myself, the hardware buttons on the 100 never worked with just the base driver, I needed to install an extra piece of software as described above. The hardware buttons on the 220 don't work either, but I have never investigated if the same software works for these as I use the scanner purely via WIA and 5 nines of the time I'm using a bespoke application to chain scan images.
The 210 was supported on Windows 10, have you considered downloading the driver package for this and using that instead?
Finally, you mentioned using a third party - if you do go down this route, VueScan seems to be a rather comprehensive software that supports almost any scanner. However, based on an email I sent them a year or so ago in relation to an A3 scanner I'd bought, scanning might only be available for the VueScan software itself, not any other application that uses WIA to integrate scanning.
Sorry, this probably is a bit of a ramble and of not much help. All I can repeat is what I say to other users who usually say "it doesn't work" for the 100 - using basic drivers obtained via Windows Update I've bee able to use the 100 and 220 scanners on Windows 10 and Windows 11 on a variety of different devices without issue. I can't help but think the 210 should be the same as it is a lot newer than the 100.
Regards;
Richard Moss