Reply to comment

While we appreciate comments from our users, please follow our posting guidelines. Have you tried the Cyotek Forums for support from Cyotek and the community?

Styling with Markdown is supported

Original Comment

Gravatar

Mark Walker

# Reply

You are wrong. The windows 8.1 driver for the canon lide100 scanner does not work on windows 10 nor windows 11. It works briefly after first installation but locks up. When locked up, the scqanner can be reset only by restarting Windows 10. In windows 11, rstarting the computer is insufficient. Teh scanner can be reset by removing and reinstalling the driver each time the scanner locks-up.

Gravatar

Richard Moss

# Reply

Hello,

Thanks for taking the time to comment. I can't vouch for Windows 11 as I haven't got it installed. However, I take issue with your "You are wrong" given I've been happily scanning on Windows 10 for the past two years. Each time I update this article it is because I have updated either my desktop computer or my Surface Pro to a newer version of Windows 10 and scanned content.

Note that I've never tried the manual driver installation, Windows Update (either automatically on older versions or via "Optional Updates" on newer) has always worked.

Regards;
Richard Moss